The hotel complex is quitedeveloped system of services. This is a place where a person not only can spend the night, but also wash things in the laundry, visit a restaurant or order food in the room, take a bath or shower and much more. At the same time, the management of the hotel or hotel needs not only to monitor the whole process of servicing guests and staff, but also to keep a record of expenses in order to save money.
The hotel automation system can alleviate all this work. It unites almost all spheres of hotel life and brings them into one electronic management system.
Usually the simplest system is usedautomation of hotels. It is based on a special key (plastic card), which is issued to the guest upon registration. This key not only opens the door of the room, but also leads all its life support systems into a ready state. When it is used by the customer, electricity is supplied to the room and the heating system (in winter) is switched on, which were previously in standby mode.
В таком режиме номер практически не отапливается (only to maintain the minimum required temperature) and there is no electricity. At the same time, for the cleaning, the "enterprise automation" program works, which allows the attendants to visit the room through the use of their personal card.
Таким образом, осуществляется полный контроль со by the owner of the hotel or the manager, who can, if desired, obtain all the necessary information about the room and who visited it, and how much time was spent there. Also, such a hotel management will save on heating and electricity.
In some more modern hotelsinstall a special control panel right in the room to the guest. With it, you can order food from a restaurant or reserve a table, call a maid, order laundry service or room cleaning, set the necessary lighting or temperature, and much more. At the same time, this hotel automation system keeps a strict record of all orders and additional services, which as a result will be charged to the guest.
Using the control panel in the room, you canParticipation of the receptionist or manager to activate the cable channels on the TV or get the connection code to the hotel system WI-FI. In fact, it greatly simplifies the work of the hotel staff, and therefore reduces the staff. However, most customers have a certain weakness for electronic devices of this kind. Therefore, such a hotel automation system can serve as an additional incentive for ordering certain services, which means it will help in attracting additional funds.
We should also note customer reviews,who lived in hotels with an automation system. They are only positive because a person can control his own expenses, see the whole range of services, etc., and for shy people such a system is just a boon.
