Human behavior in society is determineda variety of both external and internal causes. On the one hand, a kind of "lever" that triggers human activity in the outside world are motives, needs and value orientations. But on the other hand, society often defines and shapes them. Therefore, human behavior in society is very complex and constantly changing. Especially when it comes to conflict situations.
Models of human behavior in such casesmay be different. The fact is that conflict always means a special confrontation, when the parties could not agree among themselves. Further human behavior will be determined by one of the models identified by social psychologists.
The first strategy is the following.Human behavior is quite active, because he is offended, angry and annoyed. The emotional component pushes him constantly to actions that are expressed either in constructive actions or (more often) in aggressive (verbal and non-verbal). Therefore, such a behavior strategy can be both useful in resolving the conflict and delaying it. The basic recommendation in this case is to try to relate to the situation more simply.
Human behavior in the second modelcharacterized by the following trends. A person is constantly angry and offended, but does nothing to resolve a conflict situation. If the subject chooses a similar strategy, then it can lead to the formation of despondency, depression and psychosomatic diseases.
In the third model, human behavior is differentthat he leaves the conflict and tries to do nothing. The subject is not angry, and is eliminated from everything. Moreover, he does not even take offense. There is a kind of isolation from the traumatic situation. Full, trained or natural - it does not matter. The main thing is that in such a situation it is very difficult for a person to “get through”.
The fourth model of behavior in a conflict situationcharacterized by the fact that the subject is not angry or offended. But he is taking a series of actions to change the situation. A person absolutely soberly assesses the conflict that has arisen, trying to repulse if necessary and solve the problem with the minimum amount of losses both for himself and for those around him.
With the fifth model of behavior, a person beginschange not her, and his attitude towards her. The basis is the understanding that the situation cannot be immediately changed. Therefore, the main strategy is to change yourself. The person begins to calm down, to bring himself and his thoughts in order. He tries to highlight what is a priority, what can be treated calmly, and what should be very hard to answer.
Therefore, if you highlight the main recommendations asout of conflict, you need to be sure that the best model is an active position and the fourth model of behavior. Because it implies the existence of active actions to change the existing situation.
It is recommended to find the main causes of the conflict, to try to rationally identify the main approaches to its resolution. Further, the most important thing is to negotiate with your opponent.
You must try to avoid openconflict situations. But when they occur should be the maximum and clearly regulate the behavior, as well as to limit their emotional losses. Otherwise, the conflict situation will evolve constantly on the increasing line.
Be calm, confident and reasonably approach any conflict situation, and then it will be resolved safely.
