Non-Food Products: Highlights of Trade

Shops selling non-food items use three main flow schemes for the sale. All of them are used under different conditions and include different stages.

Technological processes. Description

According to the first scheme, non-food products are taken directly from the site to the sales area.

This process is typical for sale withusing packaging equipment. For the implementation of this scheme should be provided for two rooms: a hall for acceptance and for vacation. The second type of sales process includes three stages. In this case, between the acceptance and release of products is an operation for its storage. The third scheme, according to which non-food products are sold, is considered the most difficult. It is used in the case when products require preliminary processing before distribution in the sales area. For example, non-food items must be freed from factory packaging, cleaned, give a look suitable for sale. As a rule, all three of these schemes are used in stores.

The process of trading. Main elements

As an integral component of anysales process favored customer service. When considering the elements should highlight the main and auxiliary. The first category includes the supply of products, advising customers, the operation of direct vacation (for this there is such a position as a seller of non-food products), as well as a cash settlement operation. Auxiliary elements include the acceptance of products, placement and sorting out of stock, preparation of products, service areas and workplaces, internal transportation. The most significant stages of the technological process are the acceptance and storage of products. After or before entering the store, an examination of non-food products can be carried out (for a number of categories defined by norms).

Non-compliance with the established rules, wrongregistration of product acceptance can lead to difficulties in the presentation of claims to the transport organization or supplier in the delivery of low-quality products or failure to deliver.

Acceptance and storage. Main criteria

Non-food items withinCentralized delivery are accepted in stores directly. This process is carried out by materially responsible employees for quality and quantity in accordance with the accompanying documentation. In the absence of a bill of lading, invoice, inventory, packaging labels, acceptance is carried out on the act, which indicates the actual availability of products. The same document notes the absence of accompanying papers. For certain types of non-food items, special terms of delivery, standards, norms of transportation and packaging, etc. are established. Storage of products in the store is characterized by short-term presence in the retail space. This, in turn, contributes to a faster update of the range.