The official date of the basis of the web service Booking.com is the year 1996. The head office is located in Amsterdam (Netherlands). Currently, the company has more than 15,000 employees. The company has nearly two hundred representative offices located in seventy countries.
Mission
The main task of the service,is to facilitate self-planning and travel arrangements. For the convenience of users from different parts of the world, national localizations have been created. There is a version of Booking.com in Russian.
At the disposal of travelers tens of thousands of offers of hotels and excursions. Information about them is translated into forty languages. The site database contains information on accommodation facilities in 227 countries.
Achievements
According to statistics, daily service recordsmore than one and a half million booking facts. There is a wide choice of accommodation not only for idle tourists, but also for those who travel on business. Discounts Booking.com guarantee the lowest prices.
Honest business
No hidden fees and surcharges.All conditions are clearly and clearly reflected in the object card. The site guarantees a minimum price offer. Find cheaper, service will return the difference. You can subscribe to the newsletter and receive up-to-date information on Booking.com discounts and promotions.
First meeting
На главной странице сайта расположена форма quick search options for placement. In a few seconds the system will provide comprehensive information. The sample meets the requirements specified by the user in the relevant lines of the questionnaire:
- name of the object or place;
- date of arrival;
- departure date;
- number of travelers;
- information about children;
- number of rooms.
The tourist indicates the purpose of their journey, as well asindicates the need for funds to accommodate persons with disabilities. After filling in all the data you need to click "Check prices". The online hotel booking system Booking.com provides discounts to registered users.
Hotel selection
After loading a page with a sample, the traveler gets the opportunity to filter the results. The following settings for displaying query results are available:
- our recommendations;
- lowest price at the beginning;
- ratings, reviews and price;
- stars;
- Genius;
- distance from the city center;
- score on reviews.
Bestsellers are marked with special badges.The best deals are highlighted in blue. The object card contains information about the location, services, cost, overall assessment. The online hotel booking system Booking.com and hotel search has a variety of settings. They are grouped on the left side of the selection results page.
Criteria
You can filter the sample results in accordance with a number of requirements:
- budget;
- recommendations;
- location;
- number of stars;
- entertainment and leisure;
- seat availability;
- Special offers;
- discounts;
- availability of a 24-hour reception;
- booking conditions;
- beach;
- food;
- type of allocation;
- attractions;
- type of bed;
- facilities.
If you want to see the search resultscan be on the map. It clearly illustrates the placement of all objects. If in the search list the number of found options is small, then the system automatically offers an alternative. All Booking.com hotels contain information on the number of recent bookings. As well as availability.
Bonuses to partners
Experienced travelers regularly enjoysite for payment and ordering hotel rooms. In addition to the obvious benefits and convenience of remote booking, they also get the opportunity to make good money on their trip. It's about cashback. The site actively encourages those users who attract new customers.
To return the full cost of one night inselected hotel, you need to find a friend who is registered in the service and has already made at least one booking. He should copy the link to the proposal that interests you, and then make it as an invitation link and send it to you.
Получив ее, вы переходите по ней на страницу the required guest house at booking.com. It is necessary to bring the procedure of payment of the selected hotel to the very end. Be sure to check the message that the system will give you a bonus. It is important!
If you have questions, you need them immediately.Ask your customer service staff chat or email. If everything went well, after a couple of days each of the participants in the transaction, you and your friend, will receive 50% of the payment amount. So, if it was about paying 2,000 rubles for a hotel booking transaction on www.booking.com, then the bank account of each party will be replenished by 1,000 rubles.
The service does not offer any long-term bonuses.All funds are credited almost instantly and are not virtual. If you continue to cooperate with the site, then you can earn quite a decent amount. To do this, you need to send your friends and acquaintances affiliate links to the pages of their chosen hotels. As a result, everyone will receive a reward, and you will save on rest.
Tricks
Another way to make money for the upcoming trip- use the bonus programs of the site Booking.com. Confirmations of bonus transactions appear in the user's personal account immediately.
The most popular among tourists isoffer to pay 16,000 rubles for accommodation in one of the available hotels and get cashback 6,000 rubles. Be careful, you can take advantage of such programs only once.
Valid bonus promotions:
- "Cashback 10% on any reservation."
- "We return 1,000 to the card when paying 2,000 rubles."
- "For reservations with a cost above 2,400 cashback 900 rubles."
Advertising
Often tourists see descriptions of hotelsreports that the hotel can order a delicious and rich breakfast at low prices. Seasoned tourists recommend not paying attention to such promises. This is a common advertisement that may have nothing to do with reality. In this case, it’s not necessary to overpay for the choice on the Booking.com website. Usually, a huge number of cafes and snack bars are located near the hotels, prices are lower and the food is tastier.
Learn more about information that relates toavailability and cost of connecting to the Internet, the exact location of the selected object, the functioning of the pool and other useful options that are included in the price of living. Everything else can be ordered on the spot after a personal acquaintance with the hotel and the services offered, including breakfast.
Taxes
Sometimes when booking a hotel information aboutlocal charges are not obvious. Tourists will be able to find out the final cost of living only in the hotel itself, since nobody knows the exact amount of taxes. Their maximum value can reach as much as 100% of the cost of rest. According to Booking.com reviews, travelers regularly come across the following types of taxes:
- tourist tax;
- city payout
So, in Venice you have to pay 350 rubles for one.day stay in the city, in Paris - 210 rubles, in Berlin - 5% of the total cost of hotel accommodation. In New York, this figure reaches 15%. Plus, guests of the metropolis need to pay city tax. Its value is 240 rubles per night. In some places, judging by reviews about Booking.com, there are additional fees for the stay of children. For example, in Berlin.
Car parking
Indicating the advantages of the hotel, the programmers of the sitedo not pay enough attention to detail. In this case we are talking about parking. Travelers who travel in a rented or private car are frustrated with this service approach. Because of their own carelessness, they incur additional costs.
It turns out that the service management does not advertiseservices that can increase the cost of hotel accommodation, thereby fulfilling its promises of the lowest prices. According to users, the site intentionally misleads its customers. Thus, the price of living in Paris can be 1 500 rubles, and placing the car in a private parking lot is 2 300 rubles. A lot of negative reviews about Booking.com are connected with this very moment.
Paid car parking is far fromthe only controversial aspect. This includes storing things in an electronic safe, drying ski equipment in a specialized room, using bath accessories. At the same time, the mention of a free travel card, as well as other additional services, is for some reason not displayed. As a result, the hotel information is not complete enough.
Do not hurry
Often when viewing a sample suggestedsystem, the client sees the messages, which say that the hotel rooms are actively bought up. The reviews on Booking.com claim that this is a well-known and effective way to manipulate users. It is especially productive during the mass booking period. For example, on the eve of summer holidays or in the holidays.
Если вы поддались на уловки программистов из Booking.com, the phone of the accommodation will be most welcome. Do not be lazy and call the owner of the hotel. In most cases, it turns out that there are plenty of free rooms. Similar messages generated by the site, the usual publicity stunt, which was adopted by marketers.
Discounts
Users often incriminate the site in cunning.Promised discounts do not correspond to reality. Information about them is presented in the form of crossed-out old price and new value, indicated in green. This is a common service practice. Rest assured, if you open this page tomorrow, the global discount will still be valid.
Currency conversion
To go on a trip and not go broke, you need to carefully study the terms of payment. The conversion of the ruble exchange rate can be done in different ways and depend on a lot of factors:
- type of bank card;
- terms of sale of US dollars or euros to a specific credit institution;
- the time interval between booking and actual payment.
Any questions?In this case, a call on Booking.com will not give anything. Contact the bank that issued and maintains your payment card. Otherwise, the error may exceed 10%. Doubt? Pay for accommodation and hotel services in place in cash in the national currency of the host country.
Unauthorized withdrawal
It is not necessary to enter the current banking datacards, making early booking. In the reviews, travelers write that they often encounter cases of unauthorized access to a personal account. Usually there is information on the site that payment will be made on the spot, and in fact the money is debited from the specified card.
At this point, many people pay attentiontravelers. To cancel an unauthorized transaction, you need to contact your bank, and then to the technical support service of the service. Typically, site staff politely apologize and refer to the check of solvency.
Positive reviews
Travelers all over the world have appreciated the convenience of the Booking.com service. They pay attention to the huge number of options available remotely:
- low prices;
- actual information;
- reliable description of the hotel;
- the ability to select additional options;
- advance booking;
- lack of penalties for early failure;
- friendly customer service;
- round-the-clock service;
- presence of language localizations;
- discounts;
- partnership programs;
- bonuses;
- cashback system.
Negative moments
As mentioned above, the mass of travelersdispleased with the experience of cooperation with the service. They accuse the site of providing inaccurate information and deliberately misleading customers. Here is a brief list of complaints from users to the website management:
- an abundance of advertising;
- large error in currency conversion;
- imposing additional services;
- spamming;
- Hiding information on surcharges and local taxes;
- unauthorized transactions;
- providing bank card information to third parties;
- slow response to customer requests.
Secrets of the service
Site management states that all of itsservices are completely free for end users. In fact this is not true. The service charges a fee to the owners of the accommodation facilities, which are presented on the pages of "Bucking" It turns out that this amount is included in the cost of accommodation by hotel owners. As a result, the service is paid by both parties.
Hoteliers say that "Bucking" takestwenty percent. By contacting the hotel directly, you can save a specified amount. Therefore, many experienced and thrifty tourists use the service only as a convenient base for finding hotels. With this function, the site copes well. It allows you to track price movements, set reminders and receive notifications. Everything is completely free.
