Качество продукции - это один из важнейших indicators of all activities of the enterprise. Its increase strongly determines the success and survival of the enterprise in the conditions of the modern market, the introduction of innovations, the pace of technological progress, as well as the savings of various resources that are used in the enterprise.
The national economy can also significantlybenefit from the production of high quality products. After all, in this case, the export potential is growing, the authority of the state in the world community. That is why it is necessary to carry out purposeful and constant work of commodity producers to significantly improve the quality of their products as compared with analogues produced by competitors.
Such a concept as the quality of products is strictly regulated by the state standard of the Russian Federation.
What is quality in general?This is nothing more than the totality of all the properties of products that determine its suitability for satisfying certain needs in accordance with its purpose.
Product quality is a relative category.It is fixed for a certain period of time, and then it just changes when a more progressive technology appears. Evaluation of product quality occurs by comparing all of its properties with some standard. They can serve the best foreign or domestic samples, or the requirements that are enshrined in the technical conditions or standards. But the consumer is still given the main place in the process of assessing the quality of services or products. And the function of standards is to regulate and consolidate the progressive experience that has been gained in the field of quality.
Standardization is standard-settingan activity that finds the most rational norms and fixes them in various normative documents - instructions, standards, methods and so on. Standardization should create a system of normative and technical documentation that will determine the progressive requirements for services or products manufactured for the needs of the population, the economy, exports, and defense of the country. It also monitors the correctness of the use of all this documentation. The standard is developed for material objects, rules, norms and requirements.
Качество продукции на предприятии измеряется по ten main indicators: designation, manufacturability, unification and standardization, reliability, safety, aesthetic, ergonomic, patent legal, environmental, transportability. The combination of all these indicators and forms the quality of products. Any product should please the eye, be reliable, functional, that is, meet the needs for which it was intended. But in addition to indicators, great value is also the price. After all, the consumer always compares the set of properties of a particular product and the price for it.
Therefore, it is very important to identify and classify the costs of product quality. By purpose, they are divided into those that are designed to ensure quality, improve quality and manage quality.
Quality assurance is allthe costs that were incurred in order to satisfy all the requirements set by the consumer. The cost of quality improvement is designed to meet the anticipated demands of consumers. And the cost of quality management is needed for the development and implementation of preventive and corrective measures that are necessary in order to eliminate identified or to prevent potential inconsistencies of services (products) with the requirements for it.
