For all manufactured goods and work performedmanufacturers and performers can set an expiration date, as well as indicate their warranty period. During these periods, the seller bears full responsibility for the goods and the buyer has the right to make claims on the quality of the goods, as well as to demand compensation for the losses incurred.
There is a list of goods for whichmandatory set expiration date. Otherwise, if they do not specify the period of their storage or the expiration date, the terms are provided during which you can file any claims.
The concepts of shelf life and shelf life, as well asLifetimes have different meanings and therefore the buyer needs to know them. It is important for you to know these terms, because within the specified periods you can make claims to the seller or the contractor, and you can also claim for damages.
Сроком службы называется период на протяжении which, according to the Law "On Protection of Consumer Rights", the manufacturer assumes responsibility for the work of the goods, and also is responsible for all identified shortcomings.
During the service life you are entitled to:
- for the repair and maintenance of the purchased goods;
- on the nomination of requirements for identified deficiencies;
- for compensation of harm.
When life is not set, you canto present their requirements for 10 years from the time of purchase of the goods, and if it is not specified, then from the time of its release, which must be documented. The manufacturer is not obliged to establish the life of the product, it is his right. Only for products that after the expiration of the specified period may pose a danger to humans, the manufacturer must establish a service life.
The expiration date is the period after which, the product is considered unsuitable for its further use.
During this period you can:
- to make demands for all identified deficiencies of the goods;
- claim compensation for damages.
Expiration date must be installed on the following products:
- on all food products;
- for goods perfumery and cosmetic line;
- on manufactured drugs;
- for manufactured household chemicals and other similar products.
If the item you purchased is nota residual shelf life is established, the consumer may make claims that have arisen within a reasonable time, which will differ for different goods, but not more than 2 years from the moment when the purchase was made.
The warranty period is the period duringwhich, upon detection of deficiencies in the product, the manufacturer must satisfy the requirements of the buyer. During this period, you have the most rights to make claims to the identified deficiencies in the purchased product or work performed.
Specifying the warranty period is alsoright, not the direct responsibility of the manufacturer. If it is not installed, then you have the right to make all demands in a reasonable time, which can not exceed 2 years from the date of purchase of the goods.
If the warranty period for the work or service you did not establish, then you can also make claims that have arisen for 2 to 5 years from the time they were received.
After the end of the product’s life, the seller or manufacturer shall not be liable for any malfunctions, unless the consumer has been harmed.
Compensation for harm occurs in the following cases:
- neither durability nor shelf life is established for the goods, although their establishment is provided for by law;
- Consumers are not provided with full information about the service life of the product;
- the buyer was not informed about the conduct of certain actions that must be performed after the specified period;
- goods that after the expiry of the shelf life poses a danger to humans.
