Water is one of the natural resources that is extremelyis necessary for a person to survive. Today, civilization has everything necessary for a comfortable and comfortable life. But what if the water was cut off, where to call? Unfortunately, these issues are increasingly emerging in Russia. We will consider the problem in the most detailed way and define the utilities that are responsible for solving the problem of providing the population with water.
Hot water shut-off
If the house does not work, it is alwayscauses stress and sometimes even anger. More often than not, people blame the companies responsible for supplying water. However, there are valid reasons for its deactivation. For example, the hot supply may be terminated in such cases:
- reconstruction of the heating network;
- repair or prevention;
- replacement of equipment.
Before you search, where to call, if you have disabledhot water, remember: this is often caused by the need for planned technical work before the start of the heating season. After all, it is very important that with the onset of cold weather the equipment works stably, without causing excitement for the general condition. For those who are responsible for supplying hot water, it is important to check everything thoroughly and in time to eliminate existing damage or replace non-functioning parts.
It should be noted that these works areplanned. They are carried out regularly in the summer, since in a warm period you can do without hot water a little easier. The term established by the authorities usually does not exceed the time limit of three weeks. If water is not significantly longer, it should be clarified, for what reason and when the supply will be restored.
Action plan
Before running around in panic and sending angry complaints, let's find out where to call if the hot water is turned off.
First of all, it is enough to contact HOA (homeowners' association) or with a company that manages the service of your home.
In the first case, you can get a phone number fromhead of the partnership (chairman). He will provide detailed information. In another case, contacts can be found on receipts that you pay regularly.
Another option is a call to the emergency dispatch service. Their data sometimes are in a prominent place at the entrance or in it.
Sometimes we do not know where to call if we turn off the water. To do this, you can visit the management company and get the necessary information.
There is a certain form of treatment incompany. The dispatcher must record your call, write down the name, reason, time and assign a unique number. In turn, he must also introduce himself and provide information. If she is unknown to him, he will say that the reasons are being established. In this case, you can make another call to Gorvodokanal.
Cold water shut-off
If the previous case can be understood and simply experienced, then everything is somewhat more complicated. Disabling cold water leads to its complete absence. Then there are more problems.
It is especially sad when everything happens suddenly,without prior warning. And this can happen to everyone. Therefore, you should know where to call if you turned off the cold water. At hand, you need to keep the telephone number of the management company responsible for providing this service.
According to the rules, residents should notifythe forthcoming operation and explain the reasons. Basically there are two of them: non-payment or repair work. The latter include prevention, elimination of breakdowns in the central network or inside the house itself.
Sudden turning off of water leads to massesComplaints against the management company. However, it should be noted that there are times when work can be carried out without warning. For example, unforeseen breakdown, a natural disaster, any threat of a full-fledged network operation.
What do we do?
So, if you turn off the water, where to call firstbusiness? As in the previous case, you need to know in advance the phone numbers of the management company and the emergency dispatch service. They fix the fact of the appeal and can provide the information known to them.
Many face daily shutdownscold water at night. If you are worried about this problem, be sure to clarify why this is happening. In the documentary acts on the provision of services, it is recorded that cold water should be fed continuously throughout the year.
However, there are conditions for how long it can be interrupted:
- border - eight hours per month (in total);
- maximum four hours continuously, in case of emergency.
It is worth noting that there are certain penal measures. Each exceeding hour of the trip is paid lower. For detailed acquaintance it is necessary to clarify this with the management company.
Tula and Voronezh
Now you know where to call if you turn off the water. Tula today has common emergency dispatch service numbers in the city: 47-20-34, 47-20-37.
In addition, you can contact an organization such as Tulateploset, which is located on Karl Marx street, 28. Phone number: 42-53-23.
Another option is Gorvodokanal. The organization's address: Demidovskaya Dam, 8. The telephone number of the dispatch room: 79-35-57.
Do you live in another city? Then let's find out where to call if the water is turned off. Voronezh, like the previous representative, has its own emergency service. It is located at 108 Peshestreletskaya Street. You can call 258-25-63 or write to them at: [email protected].
Vodokanal Voronezh is located at: Student Street, 15. Their number: 252-06-44.
Kazan and Krasnoyarsk
The emergency dispatch service is the first responseto the question of where to call if you turned off the water. Krasnoyarsk offers several options. The first is district services: central - 005 (you should wait for the dispatcher's reply); October and Railway - 244-44-44; Soviet - 224-13-65; The Lenin, Kirov and Sverdlovsk - 276-12-12; Sunny - 225-49-03. For calls from the mobile, the code 391 should be added before the number. If the question concerns hot water, you can contact the heating network by phone 264-18-62.
How are things with other cities?Where to call if you turned off the water? Kazan, like the rest of the settlements of our country, does not differ in the variety of options. Here citizens can apply directly to the water canal, which is located at: Tatsevskaya, house 1. Or call 570-72-21.
It is worth noting that the most convenient option for people living in large cities is to know the number of their district's service. Here you can get the most complete information.
Capital
In order not to waste time and nerves, alwaysyou need to know where to call if the water is turned off. Moscow is a large city, which is supplied with hot water and heating by MOEK. In case of problems or questions, you should contact the hotline that works around the clock: +7 (495) 662-50-50. The office of the company is located on Efremova street, building 10. Your questions and wishes can be sent via Internet mail to the address: [email protected].
If problems arise with cold water, then hereyou should search for the phone number of the water channel. They are responsible for its submission. Or in the emergency dispatch service, working on the territory of your area.
Outcomes
Coming from work or waking up in the morning of the weekendday, we dream of a cool shower in the summer or a warm bath in the winter. However, our expectations are not always justified. Today we talked about what to do if we turned off the water, where to call, where to find out the reasons and terms.
First of all, you should first collectinformation on the services that are responsible for supplying hot and cold water to your home. This can be done in different ways: to study attentively the receipts, to communicate with neighbors, relatives and acquaintances.
The most important thing is to understand that you areclient. In fact, all employees of public services receive a salary due to your payments. So feel absolutely confident, demand a meeting with the boss and never give up the intended goal. Because this is the only way you can achieve your goal and return the water to the tap.
