"Skype" crashes at launch - what should I do?

Often, PC users complain that they haveSkype crashes on launch. This error can cause a lot of trouble. How to deal with it? Why does she appear? Today, we will definitely deal with such issues. In fact, it is easier to fix the situation than it seems. And even a novice user will be able to restore Skype functionality.

Program settings

In fact, there are many solutions to the error under study.Does Skype crash on launch? You can try to correct the situation by deleting the file with the settings of the messenger. Having got rid of it, a person will be able to work normally with the application.

What needs to be done? It is recommended to follow the directions:

1. Exit completely from the messenger.
2. Open "My Computer" on PC.
3. Go to C / Users / Username / AppData / Roaming.
4. Open the Skype folder.
5. Select the document shared.xml.
6. Delete the specified document.

Now you can try to enter Skype. It is possible that this technique will work. However, he cannot completely correct the situation and works only in exceptional cases.

Uncoupling "uchetki"

Does Skype crash on launch? The next tip is to unbind the Skype account from Microsoft. Sometimes this connection leads to failures and malfunctions of the application.

To translate the idea into reality, you will need:

1. Go to skype.com.
2. In the upper right corner click on "Login".
3. Log in to the system using your login and password.
4. Go to "My Account" - "Accounts".
5. Find Microsoft.
6. Click the "Unlink" button.

All that remains now is to confirm the operation and repeat the attempt to work with the messenger. Does Skype still crash on launch? Then you have to act differently.

Important: if Skype has a link to social networks, it is also recommended to cancel. This is the only way to restore the functionality of the application in this way.

Update

If Skype crashes at startup, it may mean that the installed version of the program is not supported. Rarely, but a similar alignment is still found in practice.

What to do? Refresh Skype. You can do it like this:

1. Open Skype.
2. In the login window, select "Help" - "About Skype".
3. Click on the button "Check for updates".
4. Agree to install a new software, if it was discovered.

Also, a person can independently update the instant messenger. This will require:

1. Open in Skype.com browser.
2. Go to the program version selection section.
3. Download the latest build of software for your operating system.
4. Run the installer.
5. Follow the installer instructions to complete the process.

The update also did not help? "Skype" crashes when it starts again and again or even hangs? There are no shoes for concern. After all, the error can be corrected in various ways.

Antivirus and Firewall

For example, disabling some important services for the OS. These often include firewall and antivirus.

To turn off the first application, you need:

1. Open "Start" - "Control Panel".
2. Set the "By Category" display in the pop-up window.
3. Go to the "System and Security" section.
4. Click on the "Firewall".
5. Click on the line "Turn off and on".
6. In the window that appears on the right side of the screen, set "Turn off" everywhere.
7. Save changes.

Antivirus is usually disabled by clicking on it.tray icon with the right mouse and select the "Exit" command. As soon as the listed services are closed, you can resume working with the messenger. It is not excluded that the complaint that Skype hangs up at launch and even crashes will be eliminated.

Rollback

If during startup the messenger suddenly startedgive an error, crash and fail in every possible way, it's time to roll back the operating system. It is hard to believe, but this technique sometimes turns out to be very effective.

When you run "Skype" gives an error? OS rollback is performed as follows:

1. Enter the start menu.
2. Go to "All Programs" - "Standard".
3. Open the item "Utility".
4. Select "Restore Windows".
5. Agree with the warning and mark the desired rollback point.
6. Click on "Next".

It remains only to wait for the completion of the operation. During a rollback, the operating system will reboot several times. This is normal.

Full reinstall

When you run "Skype" gives an error? Such a problem is often solved very simply - by completely removing and reinstalling the messenger. It is advisable to immediately put on the computer the latest version of the software.

To remove Skype, you need:

1. Go to "Control Panel".
2. Open "Add or Remove Programs" - "Uninstall".
3. Find in the Skype window that appears and select it.
4. Right-click and select "Delete."

Uninstall wizard instructions will help completeoperation without any conflicts. It is also recommended to get rid of residual documents. To do this, you need to write% appdata% in the OS search box, and then find and delete the Skype folder. Nothing difficult or incomprehensible!

Kernel32

There is another fairly common mistake.when logging in to Skype. It is called Kernel32. In this case, the user sees a message that says about the problems of detection of this library.

Having a Kernel32 error when starting Skype?Then the user needs to install the update package for his OS. This is usually done using Windows Update. But the missing library can be downloaded independently and loaded into C / Windows / System32.