At the moment, the game platform Steam ("Steam")is the most popular all over the world. It has hundreds of thousands of games and millions of players. It is not surprising that in such a large game service, which also works online and provides an opportunity to play with other people, problems often arise.
In this article we will look at how to write intechnical support "Steam" and get there to solve their problems. Immediately we recommend that you start by referring to the rules for using technical support, as well as read other rules of the platform, because there may be indicated cases where recourse to support will be left unanswered, when the problem can be solved without recourse, finally, which cases are not considered at all Steam. Be sure to read all the rules before applying, because their violation may entail certain sanctions in your address.
Technical support
Regardless of what you haveproblem (with the game itself, purchased on this platform, or with the platform in general), it is best to immediately contact the technical support of users. At the moment there are 4 main and most popular ways of contacting, which are accepted by the Steam technical support.
You can write a letter to them through a special menu.calls on the platform’s website or through the platform itself, as well as via Email, Gmail. Remember that the main language that you should use when contacting is English, so if you have written in Russian, you may be asked to state your problem in English. Try to highlight the problem most specifically, attach photos, pictures, screenshots and other evidence that will help most accurately describe the situation. Do not neglect the help of comrades, who can also contact support with you. Especially if your comrades know how to write in Steam technical support.
CS GO, Dota 2, Call of Duty are only part of popular games that often cause various kinds of problems, which may be the reason for contacting user support.
By phone or Skype
Если вы не хотите писать им или не знаете, как write to Steam technical support, that is, other options, for example, they can be called by regular phone or using Skype. Phone numbers to call are available on the official website of the platform. Again, do not be surprised if you begin to speak English, although the platform has long established many offices in Russia, so you can have Russian-speaking support. Try to formulate your problem most concisely.
Groups
На самой платформе или в социальных сетях вы come across official Steam groups and communities that will answer a lot of questions, help you solve a specific problem, or tell you what to do and how. It is possible and even necessary to write to Steam technical support through such groups, because this method is the easiest, but there are certain nuances, for example, not the fact that they can solve your problem. In this case, you will be sent to write an official call to the technical support center or give a telephone number for communication.
