The scope of delivery services is extremely large -A huge number of orders are sent and taken every day. In Moscow alone, at this very moment, thousands of parcels, documents, and goods from the store are on their way to their recipient. It is not surprising that so many companies operate in this segment.
Правда, если одни организации занимаются подбором its performers (couriers, drivers), then recently, another model of earnings has become popular - crowdsourcing. How it works and why it is more profitable to use it for everyone, read in this article. We will tell about it at the review of one popular service.
Delivery Crowdsourcing Model
For Russian business realities, of course, thisThe term is an innovation. In practice, this model is also used less frequently: most delivery services use traditional methods of work. Therefore, when the delivery of "Bringo" appeared on the market, many people paid attention to this company, in particular, its business model. What did this organization offer, that its services were so interested in the public (including the media)?
Crowdsourcing feature in the delivery servicelies in the fact that all orders come in a special task tape from which they can take the performers. Thus, a free “market” of orders is created, where everyone is a potential courier. The main thing is to have time to take the order and fulfill it in a quality manner.
On the other hand, couriers in this company -ordinary people seeking additional income. They see the "Bringo" tape (the work itself may be different, but the essence is the same everywhere - you need to take the package to the recipient), after which they take over one of the orders presented there and start its execution.
This model has long been tested in the West, butis new to our society. The company "Bringo" adopted it, laying the foundation of its business, and did not lose. As stated on its official website, this service earned in full force in 2015, and already in such a short period it was possible to assemble a large base consisting of regular customers and people ready to fulfill courier orders. That fraught with this form of cooperation, we describe below.
Customer benefits
First of all, we will describe the advantagesin itself such a form of cooperation for people submitting an order. So, “Bringo” has access to a huge number of workers who are able to do the transfer of the package as soon as possible. The client, as a rule, needs his order to be delivered as quickly as possible. Considering that crowdsourcing is a large number of “random” people (meaning not hired personnel, but “free” couriers), then the chances that the system will select the right person are extremely large.
That is, it looks like this:you publish a task that is immediately accepted and begins to be executed. Why not benefit? In addition, there is a chance to find a person who is in the place of the pickup of the parcel. This means that the waiting time will be reduced even more.
You can also mention the lower cost of services ordered from ordinary people than from a company that carries out courier activities all the time.
Courier benefits
The person who takes the order and performs inas his direct performer, also feels the benefits of such work. And describing the activities of "Bringo" courier reviews have repeatedly mentioned them. First, it is complete freedom in terms of time. If you have a clear timetable for a permanent job in the company, which you need to adhere to, then by working with a crowdsourcing project, you can have your flexible work schedule. And, accordingly, you have the right to make a choice, when you would like to work, and when - to rest.
Secondly, cooperation with "Bringo" reviewscouriers are also called profitable because of the lack of formalities. If for work in the courier service you must draw up documents that are mandatory for official employment, then in the case of this model nothing is required of you (except for a few conditions, marked by the rules).
Thirdly, being a courier, you do not have to rushto the main office. Bringo gives you the opportunity to fulfill the orders that you have along the way. Therefore, you can try to connect your interests and customer routes. This means a significant time and effort saving.
Disadvantages for the client. A responsibility
For people who collaborate with the serviceBringo, there are a number of drawbacks. We learned them from reviewing reviews. For example, the main disadvantage is the responsibility of the courier and the service for which he works.
If the usual courier delivery service,working according to the model we are accustomed to, is fully responsible for the loss of goods, its late delivery and other force majeure, then there are a lot of problems with Bringo. At least we were able to find a large number of comments regarding the fact that their goods or money, which should have been transferred through private individuals, were lost. At the same time, the service does not undertake to compensate for the loss, unlike other companies.
Courier Experience
Второй минус - это некомпетентность.Despite the fact that all project participants undergo a half-hour training before starting work, customers are struck by their ignorance of basic things. There is nothing surprising in this, perhaps, previously a person had no experience in this field. However, negative feedback on the company's activities for this reason is still found.
On the other hand, if you think about it, it is not so difficult to reveal the competence of the courier, if he delivered the goods on time in integrity and intact.
Disadvantages for the courier. Workload
Work as an executor of orders for “Bringo” reviews“sweet” couriers are not considered either. There are too few assignments here. People write that the application is a real struggle for who will take the next order first. Because of this, people simply do not have time to read the descriptions of each, because they need to “grab” and run quickly. Often, as a result, the courier is already wondering why he took such a low-paying and inconvenient (from the logistics point of view) order.
A responsibility
This question also worries the performers.On the site, through which the courier delivery service works, there is a system for blocking the contractor’s funds in the event that he fails to fulfill the task. With complaints from the customer, such a function, by the way, does not always work. But for an employee, she puts the following barriers: to take an order, you need to have a certain amount of virtual funds on your balance sheet. They act as insurance. Many customers even for an assignment costing 400 rubles indicate the amount of insurance in the amount of 10 thousand rubles. Thus, the courier’s account must have 10,400 rubles, which are far from always available. This greatly complicates the work.
Reviews
Despite the shortcomings described above, inmost of the recommendations on the work of the service can be found only positive. People write that it is not the first time that they cooperate with the company, using the services of various couriers all the time. This indicates the presence of loyal customers and the growing popularity of the service.
On the other hand, the service "Bringo" courier reviewsalso called a useful, convenient resource with which you can earn good money. Of course, for this you need to be able to “grab” the order in time, quickly read its description and get to your destination as soon as possible. Therefore, there are enough workers here.
And that means, despite all the flaws (which, hopefully, will be eliminated in the near future), the company is successfully functioning, and it has great potential.
