Receiving public services (no matter what they arewere) always associated with a lot of bureaucratic delays, delays and various unpleasant moments, which essentially take up time. In order to change the situation and accelerate the receipt of services, an administrative reform was carried out, aimed at creating so-called MFCs throughout the country. About this, and how you can describe the work in such centers from the point of view of the staff of the centers, read this article.
The general concept of the MFC
So, let's start by deciphering the abbreviation.MFC stands for "multifunctional center". Here administrative services are provided to the population. The operating principle of such institutions is based on a single window system. This means that if a person who needs a particular statement, certificate, information and any other action within the framework of the activities of this administrative body, turns to this organization, then they are provided with everything needed on the spot. This, in turn, significantly saves time and effort, allowing the person to avoid running around the cabinets and defending queues.
With the latter, by the way, it allows you to fightspecial electronic system of distribution of visitors. Simply put, these are electronic terminals that give you a coupon with a number. When it's your turn, the number on the scoreboard will light up, signaling that it's your turn to contact the operator.
Activity vector
With regard to administrative services,provided to citizens, it should be noted a large number of opportunities that are interesting for both legal entities and private entrepreneurs. For example, the registration of statements, the receipt of permits, certificates, certificates, various papers that support certain rights, and many other things a citizen can do in that same "single window". Due to this, as it is not difficult to guess, he avoids visiting various institutions (as it was before).
In turn, work in the MFC (employee feedbackthis will be confirmed) means work on papers and with people who visit this institution. That is, a person going to such a position must be friendly, sociable, attentive and diligent in order to properly perform his duties.
Careers
Are you interested in working at the MFC?The feedback from the staff that we will give in this article will help you to find out more about what employment is in the service centers. Let's start with the vacancies that are in demand here.
If you look at the ads that inviteapplicants to work in the MFC, we will find vacancies primarily for lawyers, accountants and operators. The latter are those employees who directly interact with visitors to the administrative center - accept applications from them, explain the information in detail, control the queue.
Such specialists in the department (depending onsizes MFC) involved several. For example, in large Moscow or St. Petersburg offices, this number can exceed 40-50 employees, each of whom sits in the information window. Of course, the absolute majority of specialists are girls. They have the qualities that work in the MFC requires.
Staff feedback confirms that for such a post, representatives of the fair half of humanity are better suited.
Work schedule
Regarding the regime of work,that there is no single requirement for employees. There is information that in a specific center you can work on schedule 2/2 (two days of workers, after which two days off). This is for those who are interested in how the work in the MFC is organized in time. Staff reviews are also called other modes, for example, the scheme 4/2 and 5/2. They, as we see, imply a greater number of working hours, which means that the payment for such a regime will be higher.
Here is a job in the MFC.Reviews of employees (Moscow, Peter or any other city - there is no difference) note that work in this structure implies a number of special duties. What exactly is in question, we tell further.
Duties
General requirements for the person who came tothe position of a consulting operator is quite obvious - it's politeness, high responsibility, willingness to quickly prompt this or that information to someone who turned into your window, the ability to simultaneously cope with several tasks in the shortest possible time.
Another thing is additional responsibilities.which imposes work in the MFC. Employee reviews (Ufa - the city from where the following comment was published) show that the management has certain requirements for the form of clothing - white top, black bottom. This is a peculiar corporate style of people working here. Consequently, the girls who settled here should pick up a suit that matches this rule.
Another interesting feature:There is a time limit for servicing visitors. This is the basis of the work in the MFC. Employee reviews (St. Petersburg - the department of which information was published) indicate that the heads of departments welcome the efficient work with clients. However, it happens that the previous person has not yet figured out everything and wants to ask additional questions, but his time has expired.
Payment
Work in the MFC is very similar to the stateentry-level service, so the payment here is appropriate. Yes, and the complexity is not difficult work in the MFC. Employee reviews (Voronezh - the department in question) say that they pay about 15 thousand here a month. If you take data from other cities, in Moscow and St. Petersburg, you can earn about 20-25, in Ufa - 11, in Omsk - 14, in Yaroslavl - 18, in Penza - 10 thousand rubles. The amount of remuneration depends, first of all, on the average wages in the city, and secondly - on the level of financing of the regional MFC. Simply put, if it is a large center with a large number of branches, then they pay well here.
Social programs for employees
It may be noted that social support isa huge plus, which is different work in the MFC. Employee reviews (Novosibirsk is the city that has collected the most positive comments) show that they are willing to provide paid sick leave, give bonuses for a job well done, send them on vacation without delay and any difficulties. In addition, working here, you will be sure that you will be formalized and will not pay a “black” salary, thereby violating your rights.
Reviews and the big picture
What can be said about working as an employeeadministrative service center? First of all, it is an opportunity to find a job for girls and women who have problems finding a job. There are a lot of MFC centers, the organization creates a lot of jobs throughout the country, which is already a huge plus of its activities. In addition, the work is a public service that brings valuable experience and the possibility of further placement in other authorities. Yes, and they pay here steadily and “in a white way,” which already makes it possible to decide in favor of a device in this structure.
