
What to do when the SIM card is locked

As a rule, subscribers who use more than one yearyour number, eventually manage to lose the starter package of documents for Simka, which is included in the package. Accordingly, access to the PUK code is no longer. Then you only need to visit the office of the company, they will help you to remove the lock.
However, previously the cellular operator Tele2 providedservice of obtaining PUK code over the phone, it was enough just to dictate your passport details. But in connection with the company's new policy, this service is now provided only when personally contacted by the mobile operator's office. Therefore, earlier questions about where to restore the SIM-card Tele2, in principle, did not arise.
Operator help

In any force majeure circumstancesFeel free to use the help of operators. Calls are made to the toll free number 600. You can ask the consultant any questions. Operators will prompt you how to act in a given situation.
Where to go
What to do if you lost your phone,it was stolen from you, or the sim card refuses to work, and you don’t know how to unlock the tele2 SIM card? To continue using your number, you should contact the office directly. Be sure to take your passport. And remember, the number must be registered to you. In other cases, no explanation will help you, the office employee will not restore your card. You can prove as much as you wish that for several years this number has been in your personal use, it will not help. Employees of the company have clear instructions on how to unblock the Tele2 SIM card to the subscriber. And believe me, they do not violate them. Therefore, if your room is issued for another person, it may be worthwhile to take care that it is reassigned to you?