Просмотр информации о расходах и платных actions on the subscriber's number "Tele2" can be carried out with the purpose of finding out the write-offs or monitoring the activity of actions on the number. In case you need to clarify the information about how much money was spent on communication services, then use the "Detailing" service (printout of "Tele2" calls and data on other operations on the number), it is not necessary.
It is enough to use any of the interfacespersonal office (mobile application, website) - already on the initial page of the service will be available information about the costs for the current month. To view data for previous periods, it is sufficient for the client to specify a specific month. In addition to summary information, information will be provided on the services for which amount of money was spent. However, if you want to print out "Tele2" calls and detailed information about paid activities and write-offs from the number, you will not be able to do without the "Detailing" service.
What information is displayed in detail?
Воспользоваться услугой может любой абонент considered in the current article of the operator, independently choosing the most convenient variant of data acquisition. Printout of calls "Tele2" means providing the following information regarding the customer's account:
- type of service (call, message, internet, regular payment, order content);
- volume of service (number of minutes, Internet traffic);
- service cost (total, taking into account the cost of the service and its volume);
- operation time (action on the number);
- номера телефонов лиц, которым был выполнен звонок or a message was sent (at the same time, the details of the failed call will not be displayed in detail, i.e. if you could not reach the other party, only the actually used services are displayed here).
Options for obtaining detail
The printout of Tele2 calls can be ordered and received in two ways:
- via any personal account interface (web or mobile application);
- in the sales office and consulting clients of Tele2 (on the company's official resource for each region there is information about the addresses of salons and the modes of their work).
Is there a difference between these options in terms of using the “Detailing” service? Which option for obtaining information should be chosen?
Printout of Tele2 calls over the Internet
This option will suit the following categories of clients:
- who does not want to spend money and time to go to the sales and service center;
- who does not plan to pay money for receiving information;
- who wants to get information about calls and other types of services on the number for a period of six months.
With the first item, everything is quite transparent - notIt is always convenient to contact the company's offices. On the second point, it should be clarified that the fact is that Tele2 calls are provided for free via the Internet. Thus, when choosing a service on the website or in a mobile application, the client will not have to pay. This implies receiving data for the month (there may be only six such months). If you need to get information for an earlier period, then you will not be able to do without a visit to the salon.
A print of Tele2 calls has been ordered for free.via the Internet can be as follows: after visiting your personal account on the operator’s website or opening an application for cellular gadgets, go to the “Expenses” section and click the “Detail” button. Since the report will be sent by e-mail, you should definitely include your address in the appropriate field.
Getting details in the salon sales and service
If it is more convenient for the client to get into the salon of the Tele2 operator and get a “hands-on” report on paid actions on his number, then the following nuances should be taken into account:
- data is provided only to the owner of the SIM card (you should have a photo ID) - the printout of the “Tele2” calls of someone else’s number through the salon cannot be obtained;
- the cost of the service is thirty rubles - atgenerating a report for one calendar month (thus, if you need to get a report for seven months, then it is easy to calculate that the service will cost 210 rubles); the cost of detail in different regions of the country may vary;
- only in the last three years information is provided on the actions on the number (for 36 months); whether it is possible to obtain data for a longer period, should be clarified in the office.
