/ / China Southern Airlines: Passenger reviews

China Southern Airlines: passenger reviews

Today, people strive to be as mobile as possible,therefore, fast transport links between cities always remain in the spotlight. Nothing has been invented faster and more conveniently than an aircraft today; therefore, the whole world of businessmen, for whom time is money, use the services of aircraft operators. Today we want to tell you about one of the largest companies in this area, called China Southern Airlines. Reviews about the operator with whom you are going to fly from time to time or often enough, of course, interest everyone, so we will try to collect all the information that is available on the network so that you can get a comprehensive opinion.

china southern airlines reviews

A little about the company

Today this airline,based in China, is the largest in the world. Its base is located in Guangzhou. She was able to accumulate capacity in record time in order to ensure the implementation of local, regional and international flights. If we look at the world, then the coverage area of ​​this company is simply immense. Probably, because of this, so much attention of people using the services of air carriers is riveted to China Southern Airlines. Responses of passengers, of course, are different, someone always remains dissatisfied, but most people positively assess the quality of services and price policy of the company. The aircraft of this airline depart from 121 airports in the world, which makes it possible to establish themselves on the world stage. Of course, more than half of the airports that depart from are located in China. This provides not only excellent communication within the country, but also allows guests from near and far abroad to move within the country at the optimum speed for them. The second big field for activity is the post-Soviet space.

history of the company

This is one of the oldest companies inthe world. The first representative office of China Southern Airlines was established in 1988, it became the base airport in Guangzhou. To this day, it is considered the most important political, economic and transport center of the southern part of the country. Somewhat later, the young company was noticed and taken under its wing by the Chinese Civil Aviation Administration. Such cooperation, of course, played a huge role. It was thanks to him that China Southern Airlines received an excellent air fleet and an excellent route network. Further growth was already a matter of technique.

The carrier operated flights within the southernparts of the country, but very soon he had direct flights to Beijing. Already in 1991, the picture has changed dramatically. Now opened and an international message. From China it was possible to get directly to Jakarta and Hong Kong, Kuala Lumpur. In 1992, Bangkok and Manila, Penang appeared in the timetable. The geography of domestic traffic has expanded greatly. Already in 1993, it was possible to count 90 routes within the PRC and 10 international destinations.

china southern airlines representation in moscow

Destinations in which the airline operates

Это важно знать каждому, кто ищет для себя reliable air carrier with optimal rates for services. Be sure to pay attention to China Southern Airlines. Reviews say that this operator not only adheres to an attractive pricing policy, but also allows passengers, often using air travel services, to accumulate certain bonuses, which saves even more. The carrier poisons its aircraft to Kazakhstan and Turkmenistan, Kyrgyzstan and Tajikistan, Uzbekistan and Georgia, and Russia. However, this does not stop the company China Southern Airlines. Feedback from passengers suggests that the discovery of international flights was a pleasant novelty. Flights to such remote cities as Amsterdam and Sydney, Chicago and Los Angeles, Frankfurt, London became possible.

Air fleet

Изначально флот China Southern Airlines were Boeing 737-200, Boeing 737-300, Shorts 360 and Xian Y-7. Soon, Shorts 360 and Xian Y-7 were replaced by SAAB 340B, and were also rented by Boeing 767-300. Already in 1995, the company rose to its feet so much that it was able to gain independence from the CAAC. And first of all it meant the ability to independently choose new equipment and new directions, as well as to determine the pricing policy. And the company (one of the first in the world) decides to purchase a long-haul airliner Boeing 777. Every year, China Southern Airlines develops its route network and fleet. Today it is already 450 aircraft. In addition, a number of machines are in the order stage, that is, in the future, the fleet will continue to grow. This suggests that the carrier has global plans for the further development and provision of its customers with optimal conditions for air travel.

china southern airlines

The current status of the company

Руководство компании не останавливается на achieved Today it is the largest joint-stock airline, which has a network of offices in all countries. We will consider them in detail below. The route network covers more than 110 locations within China, as well as Hong Kong, Taiwan, East and South Asia, Australia, America and the Middle East, Africa and Europe. The aircraft of this airline connect China with the majority of Russian cities.

Bonuses and discounts

This will surely interest frequent flyers.passengers. The carrier with a special warmth applies to those who use its services, and seeks to keep the location of its customers. This is especially true of business people, for whom China Southern Airlines is often a potential airline operator. Business class reviews are set aside on specialized forums on a regular basis. People are satisfied with a wide range of services provided by the carrier, and the accumulative system of bonuses is just a real find. Especially for businessmen, the Sky Pearl Club package was developed, which makes it possible to earn free travel on your own flights. Remarkably, bonus points accumulate on your account even when you use the services of all airlines that are in SkyTeam alliance.

china southern airlines baggage allowance

A little more about the bonuses earned

Everything is simple enough to earnmiles, in accordance with the accumulation scheme, you must purchase trip tickets. The distance in miles covered by the flight is the number that is taken to calculate your bonus miles. However, the booking subclass determines the applicable percentage. That is, the first class will give you much more bonus points than, for example, an economy class. You can use your award miles to pay for regular tickets after a sufficient amount of them has been collected. Thanks to this scheme, China Southern Airlines became interesting for the busiest and most mobile people. Business class reviews make it possible to judge that by choosing this airline, you get a full package of services, including comfortable conditions and good nutrition, friendly service, and most importantly, the ability to get to any place on the globe in a record time in time.

china southern airlines baggage

Air travel card

This is another new product that makes the mostconvenient travel in China. You yourself can plan your trip by purchasing one China Pass. This ticket can be purchased from any of the 13 China Pass members. Next, you are required to book the first flight to China at least 3 days before departure. Further flights can be booked as needed. One such "travel card" includes from 3 to 16 flight segments.

Passenger service

You can choose the class of service,depending on their preferences and financial capabilities. In this case, the rules are the same and apply to all airlines China Southern Airlines. Reviews of passengers, often using the services of this carrier, say that regardless of the choice made, you can be sure that you will be satisfied with the quality of service.

Economy class aircraft of this carrier maysurprise with its comfort. Here are installed adjustable seats, in the backs of which are mounted LCD screens of the entertainment system. There are models of liners with enlarged windows, for those who like to consider blue distances. The list of services includes everything you need to fly.

In addition, the aircraft has a premiumEconomy class. Here more comfortable conditions are assumed, a free layout of salons, which means that there will be much more free space for each passenger. Chairs are equipped with special mechanisms to support the back. In flight, flight attendants offer delicious dishes and delicacies of Western and East Asian cuisine.

Business class meets its business guests andprovides for the possibility of comfortable rest during the flight. Armchairs are laid out in comfortable beds for rest. In the back of each seat is a liquid crystal display, there are sound-absorbing headphones. Passengers will appreciate the signature dishes.

Finally, first class is places forVIP passengers. In the department there are only 8 places with individual free space. Chairs are easily transformed into comfortable beds, there is a safe and several lighting modes to choose from. You can watch movies and listen to music.

Additional services

Today it is one of the leadingairlines of the world. Those who fly constantly are surely familiar with China Southern Airlines. The Moscow office brought it to a fundamentally new level, opening up the possibility of connecting China with major cities of Russia by air. This direction is the most popular, given the increasingly close economic ties between the two countries. However, this is a little lower, but now let's talk about the service that the company offers to its customers.

One of the interesting new products is the opportunity.group travel. The company focuses on financially lucrative offers, in particular, cheap group tickets. First of all this offer is valid for trips to Australia. Moreover, the more your company, the more significant discount you can get. Thus, a group of 4 people will receive 10% savings, and from 20 people - already 20% of the ticket price.

Another interesting suggestion is the opportunity.upgrade the class of service directly at the airport, on the day of departure. The airline takes care of its clients' night rest. Anyone who flies through Guangzhou with a transfer, while acquiring both tickets to the flights of this aircraft operator, gets the opportunity to stay at a local hotel for free. Judging by the customer reviews, these marketing strategies are paying off. People who on duty have to fly often, are happy to use bonuses and special offers of this company.

representation china southern airlines

China Southern Airlines, baggage allowance

When collecting luggage, be sure to considerthe standards that the company sets for us. First of all, everyone is interested in hand baggage, which is carried free of charge. Of course, on long journeys, each of us has to carry out the instructions of our relatives and friends, as well as buy hotels, various exotic delicacies. If you are flying with China Southern Airlines, baggage allowance in your carry-on baggage is 5 kg, and this rate will have to be packed. During the flight one seat is assumed, only in the first class two seats are calculated for each passenger with parameters 20 * 40 * 55.

Larger cargo can be transported in specialcompartment. The company China Southern Airlines baggage registers, depending on the direction and class of ticket purchased. For an economy class, it is permissible to have from 20 to 40 kg in suitcases, for a premium class - from 23 to 45 kg, for a business class - from 23 to 50 kg.

china southern airlines moscow

Airline offices in Russia

There are a lot of them, we give the maincontact details so you know where you can go and where to find China Southern Airlines. The representative office in Moscow is located near the metro station VDNH. The address is Prospect Mira, building 105. The general representative office is open from Monday to Thursday, from 10:00 to 17:00, without lunch. Here you can get answers to any questions, inquiries, issue or return your tickets. If you are late for your flight, have lost your ticket, if your passport has expired on the day of departure, all these difficult situations are solved here. If you have absolutely no time, and the question is urgent, you can remotely contact the representative office of China Southern Airlines. Phone +7 (495) 987 46 29. Polite staff will help you get answers to all questions and at the same time spend the least time. Judging by the reviews, real professionals work here to help sort out your problem and solve it.

Однако это не единственный адрес, где можно найти China Southern Airlines representatives. Moscow is a transit city, thousands of flights are made through it, so there is another representative office at Sheremetyevo Airport. It works daily from 9:00 to 23:00. Contact phone +7 (495) 232 39 23.

There is a representative office in Novosibirsk.This is not surprising, because the northern capital also daily passes a large number of tourists from China. And the Russians, in turn, are happy to fly to China. Office can be found at st. Soviet house 64, office 508. Opening hours from 10:00 to 18:00, without lunch. There is also an office in the city of Khabarovsk, since communication with the Far East is also very popular. The address is Matveyevskoye shosse 26, office 205. The office is open from Monday to Saturday, from 10:00 to 18:00. Lunch break from 13:00 to 14:00.

Today, a message is open toKazakhstan. Destination is the city of Almaty, and already from here you can reach any corner of the country with domestic flights or by bus.

china southern airlines luggage

Passenger Reviews

We have almost finished the story thatis a China Southern Airlines. Passenger feedback is the last thing I want to tell you. In fact, how many people, so many opinions, so count on the fact that the reviews will be extremely positive, is not necessary. First of all, let's take a look at the positive moments that people who flew this airline say. Airplanes are very clean, comfortable seats, even in economy class. Each passenger is given a pad and blanket. Even tall passengers, taller than 175 cm, do not experience any discomfort during flight. Very praise the work of the staff. People are polite and attentive, smiling and do not disturb if the passenger is sleeping during the distribution of food.

Positive feedback on meals on board the aircraft.Especially praise chicken with rice. A wide selection of different drinks is offered, from mineral water to juices and wine. In the airplanes, all the displays and USB ports work, from which you can charge the phone. Particularly pleased with their skill crew. The pilots working in this airline are real professionals. Takeoffs and landings occur very smoothly, they are not felt at all. The price of tickets is another significant plus, as the cost of flights is really quite affordable.

А вот с отправками рейсов ситуация не совсем unambiguous. Some passengers say that they flew with this airline many times, and there were no complaints. All flights are carried out strictly at the appointed time. However, others in their reviews voiced a completely different situation, speaking about the endless disruption of flights, their delays and inconsistencies with a long wait at the airport. Food is another topic for battles, many say that the food on board is too sharp and not suitable for the Russian people. Not quite unambiguously assess the work of the staff. There are negative remarks, but this can be easily explained by the human factor, flight attendants may also feel bad, they may have trouble at home, which affects their performance. Finally, the last minus that passengers mark are problems with early online booking and changing tickets. Money is withdrawn, tickets are not issued or do not change. Perhaps the fact is that the system is often overloaded and glitches. However, specialists of the representative centers of the company refute this information. They say that at any time you can perform the necessary operation without any problems, and if there are any questions, it will be enough to call the company's office and you will be advised.

Summing up, it is worth noting that thisthe airline is one of the oldest and most reliable. You can always count on excellent service and delivery to your destination exactly on time. If you use the services of this operator, then be sure to leave feedback on their flights on specialized resources. This allows other passengers to get the necessary information in advance to make the right choice. In addition, as the company management will see all the advantages and disadvantages of the airline, as well as the wishes of its customers. That is, such feedback is important for future passengers who only choose the air carrier, and for the person providing these services.