If users of various equipmentAsked what device most often has problems, many would point to the printer. Unfortunately, this device is not the most reliable of all available. He often has problems, errors and failures.
Many are faced with the fact that the printer does notprints. What to do, they do not know everything. Someone immediately begins to sin on the device itself, someone - on the computer. As practice shows, neither the printer nor the PC is in most cases with it.
Problem
You have noticed that the printer does not print what to do - you do not know. It is important to stop panicking and look closely at the device.
First, remember if the printer made any sounds. Second, check to see if the lights are on. Third, look for any obvious damage to the device.
It is clear that the printer can be located asat home and in the office. For various reasons, it could accidentally disconnect, knock, or tear the cable. If repairs were made, the power may have been damaged, or building materials got into the device itself.
All this is important at the first stage to check, because there may be many reasons that the printer does not print. What to do next?
Checking
Если внешний осмотр не дал никаких результатов, will have to take a closer look. Suppose you simply did not plug in the printer. In this case, it is not something that will not print, it will not even turn on, respectively, indicators will tell you about it.
There is an option that the printer is connected to an electrical outlet, but the wire connecting the device to the PC is pulled out. In this case, the command that the computer sends to the machine will not receive it.
By the way, usually, if there really is no problem with the printer, then when it is turned on, it starts buzzing and the lights come on. If you see such a symptom, then the problem is different.
Device visibility
You turned on the computer, followed by a printer. We went into a text editor, chose the desired document. The printer does not print what to do?
Just need to see whether his system sees.To do this, pay attention to the icons in the lower right corner of the desktop (in the tray). There, along with an indication of the date and time, the selected language connected to the Internet, indicates the active printer. If the device is really connected, you will notice the corresponding icon.
If you notice that this icon does not exist, or there are some sort of notification messages next to it, it means that you will need to consider the issue with the drivers.
Driver check
Принтер - устройство, которое всегда требует install drivers. Without them, it simply will not work, or it will do so incompletely. If everything was fine with the device before the breakdown, it worked correctly and responded to the PC's tasks, then some kind of malfunction occurred in the system.
Обычно, если ранее было установлено необходимое Software, the driver failure can be associated with unplanned updates or failures in the operating system. If the printer does not print from the computer, what should I do? Recall whether there has been a recent installation of drivers for another device. Perhaps the two devices are in conflict with each other, which is why such a failure occurs. You will also have to check the system for viruses, because some malware can violate the integrity of the driver files, and therefore the printer's performance.
For a start, check the health of "firewood."To do this, click "Start", select "Control Panel" and find in the list of "Device Manager". In the new dialog box, all components that are connected to the computer will appear. Here you need to find a printer. It can here be defined as a “print device” or a “print queue”.
Expanding this section, we find the name of our printer. Here, by the way, scanners or MFPs can also be displayed if they are connected to a PC. Therefore, you must immediately understand which device to search for.
If there are problems with the drivers, then near the nameThe printer will have an exclamation mark. It usually appears when the printer does not print. What to do? You can try to click RMB on this line and select the command “Update driver”. This is not always an effective operation, so if it did not produce results, you can try to remove the driver.
The computer will remove all software associated with this device from the system. Therefore, you will need to download the software again.
Installing drivers
In general, many users are advised not to check anything and immediately reinstall the drivers if the Epson printer does not print. What to do in this case?
Лучше, конечно, не рубить с плеча и постараться Consider all possible causes of this problem. There is a chance that it can be solved with one click. If you still can not cope with this, then removing the driver will have to download new ones. Where to get them?
В коробке с принтером можно найти специальный CD with all necessary software. If it is, this is the most successful way out of the situation. The problem can be only if there is no floppy disk drive in the PC. Then you can try through a third-party computer that plays optical discs, transfer all information to a USB flash drive.
Driver installation is almost automatic. Firmware independently downloads the necessary files, sometimes telling the user what to do.
If you did not find the disk, you will have to look for the necessarydrivers on the Internet. If you have a printer of a popular manufacturer, then this is not hard. On the official sites all the necessary files are easy to find. You only need to know the printer model and version of your operating system.
Settings
If you notice that your HP LaserJet printer does notprints what to do? As with any other device model, you need to check the settings. If the problem happened in an office with several printing devices, it could happen that the wrong printer was selected in the settings.
It is also worth remembering that in Windows there arevirtual devices that have nothing to do with real ones. But they can be set to print priority, which is why your device will not receive the necessary commands.
If you are using Microsoft Word, carefullylook at the print settings. To do this, choose not "Quick Print" and "Print". Thus, the program does not automatically select the printer, but allows you to configure everything.
Here at the very top is the device name.If you click on the arrow, a list will open. In it, you will notice two virtual machines: Fax and Microsoft XPS Document Writer. The third will be your printer. It is better each time to ensure that the desired device is selected here, otherwise the system will send the document to non-existent devices.
In queue
Еще одна проблема - это зависание печати в the queue. Quite a common case, when users decided to print many documents at once, or before shutting down the PC, sent the file to print, but interrupted this process. The queue also includes very heavy files that have not only text, but also pictures.
To prevent such problems from interfering with work, you need to periodically clear this queue. It has its own tray icon, next to the connected printer and other icons.
Нужно кликнуть ПКМ по нему и перейти в новое dialog window. Here you will notice that there are several documents: there may be from 2 to several hundred, it all depends on how multitask the printer is, and how many people work with it. All files have their own names. You can select one of them and remove from the queue. You can also cancel printing or repeat it. If the printer does not want to execute the last commands, it means that it is really overloaded. It is better to delete the entire queue and start working with files again.
If suddenly you did not find the tray icon or the queue icon,You can get there through the menu "Device and Printers". It is in the "Start". Find the printer in the list and click RMB. The first item will be "View Print Queue."
Cartridges
Your printer may not be printing in black.What to do in this case? Immediately worth checking cartridges. Moreover, this must be done if you have not used the device for a long time. Cartridges, unfortunately, dry quickly and without prolonged attention to them cannot be restored. In this case, you will have to go to the store for new ones.
The printer does not print in black, what to do?Someone thinks that since the device copes with color pictures, but cannot with black text, it means that the matter is not in the cartridges. But this is exactly the case when you can be confident in the performance of the printer, because it prints in color.
Of course, you can try to carry out prevention,which warms up the cartridge and it starts printing again. This procedure is in every proprietary software that comes with the printer together. If you have a toner, many recommend getting it and trotting it gently. The powder is distributed throughout the cartridge and the printing process resumes.
Paper
The problem may be due to missing orpaper jam. Of course, the system often notifies us of such problems. Sometimes there are warning indicators that there is no paper in the tray. It also happens that we do not immediately notice such an incident.
Jam occurs for a variety of reasons.Very rarely the printer itself is to blame. Jam may be caused by poor quality paper or reprint. Perhaps the sheet was unevenly placed in the tray or had some crumpled sides and curved corners.
Если бумага застряла, нужно остановить печать и very slowly pull it. The roller that transports the sheet is quite malleable. The main thing is not to make sudden movements, otherwise you can either harm the mechanism itself or tear off the sheet so that a small piece remains. Get it will not be easy.
If you can not pull the edge of the paper, you have to open the printer and disassemble it a little. Depending on the model, you may need to get a cartridge.
Stripes
There are other problems, for example, the printer prints with stripes. What to do? This is a very common printing defect that sooner or later all users encounter.
If an inkjet printer is installed at home or in the office, the reasons may be as follows:
- little ink;
- ink began to dry inside the print head;
- there is air in the print head;
- problems with a loop and performance of the printing head.
To check the amount of ink is enoughgo into the proprietary software and make an analysis of the cartridges. Immediately you can start the procedure for cleaning the print head. In the proprietary software has all the necessary software services that help to establish the correct operation of the printer. If nothing saved, you will have to carry the device to a service center.
Red tone
It also happens that the printer prints in red. What to do? The main cause of this problem is incorrect color rendering. Here it is necessary to understand the principle of color printing.
В принтере есть два картриджа:with black paint and with color. In the second cartridge, cyan, yellow and magenta colors are usually mixed. Depending on their dosage it turns out to reproduce the desired shades. When one of these flowers ends, similar problems occur.
First you need to check the level of paint.After the diagnosis through the firm software and all the recommended procedures. All this should help in this matter. If the problem persists, you can buy a new color cartridge or go to a service center.
