If you are the owner of an Android device, thenprobably have repeatedly faced with various kinds of malfunctions. For example, the 963 error in the Play Market is one of the most common, which happens to the application store. Such problems often cause a lot of questions and require the user to pay attention to detail and patience.
App Store
Probably everyone is already familiar with Google Play, whichin the past was the Android Market. This is an online store, in which there are paid and free games, applications, books, music, etc. This is the most common service for smartphone owners on the Android operating system, which makes it possible to download and install the necessary utilities.
Problems
Error 963 in the Play Market - this is not the onlyA problem that can haunt you. There are also some that do not allow you to enter the program, install an update. When you download the application often there are clipped communications. After installing the software, it often does not start. There are problems with synchronization. Some errors appear only when installing individual utilities.
Failure
If we talk about error 963 in the Play Market, thenit can be caused by many reasons. Therefore, to eliminate it you will need to try several methods. If you saw this code on the screen, then you can not either update or download software from the store. A notification of a problem appears.
Causes
Before you understand what to do with error 963 inPlay Market, you need to determine the reasons for its appearance. Of course, it will be difficult to identify at once all the reasons that could influence the appearance of an error, so we will consider the most common ones.
Итак, обычно пользователи грешат на кеш.It may simply be overflowing and produce a similar error. This is the first thing you should think about if you saw the number of this error. It also happens that the stumbling block is a memory card. They also often have problems, especially if these are cheap options. In addition, improper handling of the drive can lead to software failures.
Well, the last common reason isupdate the store itself. Often due to an updated version there is a compatibility failure. Or, on the contrary, due to the fact that you forgot to update it, errors occur.
Possible causes include problems with yourself.device. It is possible that a malicious program has got on your phone that can simultaneously produce errors in different utilities. There may be a reason for the most banal temporary failures, which can be solved simply by rebooting the device. In any case, to cope with this error is real, but which of the three methods you choose, time will tell.
Cache
Не всегда пользователю удается понять, в чем The cause of the error code 963 in the Google Play Market. This is due to the inexperience of the user, and with difficulties in detecting. Therefore, it is necessary to solve the problem by several methods. As mentioned earlier, there are three ways, one of which concerns the cache.
A cache is an “extra” buffer to whichthere is a quick access. Usually such a block of memory contains information that the user may need later. You can get to this data quickly, but at the same time this buffer is significantly limited in volume.
To make room for new in this blockdata, you need to go to "Settings", go to the "Applications" and in the list with all the utilities to find an online application store. Open the Play Market and find the line with clearing the cache. Next, we are looking for an application or game that cannot be updated, and also clear its cache.
Now you need to check the utility.To do this, go to it and try to update or download. If the cause was a cache load, then correct operation will resume. If you again see error 963 in the Play Market, you will have to work with the memory card.
Storage device
Another reason for this problem may beassociated with incorrect operation of the memory card. If the SD drive does fail, then all you need to do to solve the problem is to take one action - simply transfer the installable utility to the internal memory of the phone. In general, this can be done in several ways.
For example, you can simply disable the cardmemory, just pulling it out of the gadget. So the utility will be loaded automatically to internal memory. If error 963 appears, the application is not downloaded from the Play Market, then you will have to consider another way to fix this problem.
If everything is decided, options for furtherThere may also be several actions. You can reinstall the memory card and check the performance on another application. If the same problem reappears, the problem is most likely related to the drive. Then it will need to be formatted, after throwing off all the information on the PC. After formatting, you need to check again: if an error occurs again when loading the utility, then you can say goodbye to the memory card.
If you can not update the software thatis on the SD card, then go back to Settings. In the "Applications" we find one of them that is not updated. Click on it and transfer it to the “internal memory”. If everything worked, you can do the same operation in reverse.
Return
The previous two methods did not help to cope withError 963 in the Play Market? What to do next? You can try to roll back the latest update to Google Play. Perhaps the new version is incompatible with previously installed utilities, which prevents them from being updated as well.
Go to the "Settings", again in the "Applications" are looking for "Play Market". Click on it and look for the button with the removal of the update. Then you can try again to download the program.
Similar problem
As mentioned earlier, errors related toonline application store, a lot. They can be very similar to each other. For example, Error 907 is practically the same 963. It also appears when installing or updating the utility. Solved, by the way, in the same ways.
Если вы видите код ошибки 907 (963) в Play Market, it is possible, unlike the latter method, to search for an update of the online store application. Perhaps, the installed version for some reason did not update itself, which is why such problems begin.
To check for updates you need to go to the store.Click on the menu, leaves a small table. There is a “Settings” line at the bottom. Go here and go down to the bottom, where there is information about the software version. At the moment, the latest update is 8.0. You can click on the line, and the program itself will inform you about new updates. Probably, you have not chosen the ability of the application to update independently, without your knowledge.