Every user of a personal computeruses a private VPN connection to connect to the Internet. Since VPN contains high hardware encryption in its code, it is impossible to join it without activation within the network. This leads to a lot of problems.
Causes of VPN Error 807
Failure shows the disconnection of the computer to the virtual part of the network.
Error 807 is due to the connection to the VPN server being interrupted due to network latency problems or because the server has reached its full load. Connection is interrupted, even if the device has the ability to connect to the VPN network.
Hardware reasons for the error
- Blocking a VPN connection with a firewall, antivirus, or other filter program (a firewall, like an antivirus, blocks the connection, considering it to bepass for computer).
- Connection with TCP port 1723 when connected (error 807 indicates the lack of communication with the transmitting network protocol).
- Bad internet connection (here the reasons are a break in the communication line or technical problems at the Internet provider itself).
- Incorrect routing, overload VPN server (these errors indicate the inability to connect due to the fact that the equipment is not able to cope with a large number of users on the network).
Ways to resolve error 807
Should be consistently check all the above Problems.
- Открываем панель управления Windows, находим the firewall tab and disable home and general network hosting options. For the antivirus, we perform the same operation, only in the firewall - the defender of the antivirus itself.
- Now check the connection.If the unlocking of the system defenders did not help, then you should check the transfer of protocols to port 1723. To do this, again open the bradmauer and go to the "Advanced" tab. Next, go to the "Rule of incoming connections". We open this item and in the "Action" menu we allow the connection for the port. After that, restart the computer.
- If after rebooting, error 807 continuesto arise, you need to contact your Internet provider (he will inform you about server problems or congestion), and also check whether your computer “sees” the virtual network. If the user is inactive on the server, you need to call a specialist who will check the status of your communication line.
If the proposed methods could not solve the problem, contact your system administrator for help and tell in detail about the error that occurred.
